Privacy Policy

1. Introduction

DBA Copilops ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://dba.copsit.com (the "Site") or use our services.

We process personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable European Union and Member State data protection laws.

2. Data Controller

For the purposes of the GDPR, we are the data controller of your personal data. If you have any questions about this Privacy Policy or our data practices, please contact us at:

DBA Copilops
Email: nicolas@agoston.io

3. Information We Collect

3.1 Personal Data

We may collect personal data that you voluntarily provide to us when you:

• Fill out forms on our website (such as contact or subscription forms)
• Register for an account
• Subscribe to our newsletter
• Request information or assistance
• Participate in surveys or promotions

The personal data we collect may include:

• Name
• Email address
• Phone number
• Company name
• Job title
• Message content

3.2 Automatically Collected Information

When you visit our Site, we automatically collect certain information about your device and usage, including:

• IP address
• Browser type and version
• Operating system
• Referring website
• Pages you view
• Time and date of your visit
• Time spent on pages
• Other statistics

3.3 Cookies and Similar Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. These technologies help us analyze website traffic, customize content, and improve your experience.

We use Hotjar to better understand our users' needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users' experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don't like, etc.) and this enables us to build and maintain our service with user feedback.

4. How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, maintain, and improve our services
• Process and fulfill your requests
• Send administrative information, such as updates, security alerts, and support messages
• Respond to your comments, questions, and requests
• Communicate with you about products, services, offers, and events
• Monitor and analyze trends, usage, and activities
• Detect, prevent, and address technical issues
• Protect against harmful or illegal activity

5. Legal Basis for Processing

Under the GDPR, we process your personal data based on one or more of the following legal bases:

• Consent: You have given us consent to process your personal data for specific purposes.
• Contract: Processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
• Legitimate Interests: Processing is necessary for our legitimate interests or those of a third party, provided those interests are not overridden by your rights and freedoms.
• Legal Obligation: Processing is necessary for compliance with a legal obligation to which we are subject.

6. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the data, and whether we can achieve those purposes through other means.

7. Your Data Protection Rights

Under the GDPR, you have the following rights regarding your personal data:

• Right to Access: You have the right to request copies of your personal data.
• Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
• Right to Data Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us using the contact details provided in Section 2. We will respond to your request within 30 days.

8. International Data Transfers

We may transfer your personal data to countries outside the European Economic Area (EEA). When we do so, we ensure a similar degree of protection is afforded to your personal data by implementing appropriate safeguards, such as:

• Using specific contracts approved by the European Commission that give personal data the same protection it has in Europe
• Transferring data to countries that have been deemed to provide an adequate level of protection by the European Commission
• Using service providers that are certified under the EU-US Privacy Shield Framework

9. Data Security

We have implemented appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

10. Third-Party Links

Our Site may contain links to third-party websites, plugins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. We encourage you to read the privacy policy of every website you visit.

11. Children's Privacy

Our Site is not intended for children under 16 years of age, and we do not knowingly collect personal data from children. If you are a parent or guardian and believe your child has provided us with personal data, please contact us, and we will take steps to delete such information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

DBA Copilops
Email: nicolas@agoston.io

14. Complaints

If you are concerned about our processing of your personal data, you have the right to make a complaint to the data protection authority in your country. We would, however, appreciate the chance to deal with your concerns before you approach the authority, so please contact us in the first instance.